Frequently Asked Questions

_________________________________

ABOUT YOUR MAT

Latex free

Free of heavy metals and Azo dyes

Dimensions: 24"x72"

Extra Thick at 1/4"

_________________________________

RETURNS/ EXCHANGES

All sales are final.
We do not accept returns or exchanges.

The quality of our prints & mats are extremely important to us.

If there is a problem with your order, please email us at once so that we can fix the issue.

_________________________________

SHIPPING

We will print and ship your mat within 5-7 business days.

Once your order has been placed, you will receive email notifications to let you know the status of your order.

Lilac Project is not responsible for lost, stolen or damaged packages. 

_________________________________

HOW TO CARE FOR YOUR MAT

To get the longest lifespan out of your mat we recommend the following care:

Put your mat on a flat surface and gently clean with a little bit of soap and

water using a rag or clean sponge.

Do not use harsh chemicals or heavy scented soaps.

You do not want that stuff being absorbed into your beautiful mat.

We do not recommend machine washing.

_________________________________

DISCLAIMER

Lilac Project will not be held liable for any injuries or damages sustained

by the use or misuse of their products.